How to tell if your plumber is taking advantage of you
We work with a lot of clients who are surprised by our low prices and honest business model. We’re a small family-oriented business and we’re always looking out for your best interest. Many other companies don’t see things the same way. Here a few ways you can tell if you’re getting taken advantage of by your plumber.
Repairs aren’t lasting as long as they were supposed to
When you have plumbing or contracting work done, the company preforming the work will usually give you a few options on which materials to use and their prices. In general, homeowners are usually ok with spending a little more to get a high quality product that will last a long time. The problem is, many plumbers will recommend the higher quality, higher priced product and then use inferior products to save themselves money. That means you’re paying the premium product price but getting low quality materials. Make sure you ask how long the products will last. Even high quality products can’t live up to their product guarantees 100% of the time but if it becomes a recurring problem, you could be getting deceived. Another way to tell is if the installer gives a very wide range for a product lifetime. For instance, if they say, “this repair should last between 2-20 years,” we would be suspicious.
Mystery external contractors
Every now and then, a plumber won’t be able to complete all of the repairs you need. In that instance, they usually contract another group to do the work. If you’re having those types of services performed, you should always approve it first. A common scam is for a company to “call in a contractor,” when in actuality it is their employees. This will allow them to make the excuse that the contractors charge a higher price than what they would normally charge to do themselves. A plumber might have a deal to only work with a certain contractor but always ask them to alert you when a separate contractor is necessary.
They have no idea what they’re doing
We consider ourselves extremely knowledgeable in the plumbing field. We’ve heard horror stories of companies coming to fix a water heater or sump pump that they have no knowledge of. If a company is desperate enough, they will not tell you that they aren’t familiar with a certain model that you have. One way you can combat this is to know what types of appliances you have. Record the brand, model number and serial number if applicable and mention it when you call. They should be able to tell you right away if it is a model they can work with. Another way is to hire a plumber you can trust,
There are a lot of people out there that will try to take advantage of you. The best thing you can do is to gain as much knowledge as you can about the products in your house. You can rest easily knowing that we will make sure you receive the best service at the best price! For more information, call 317-306-9343