24/7 Emergency Service

What you need to know when calling a plumber during the Covid-19 pandemic

What you need to know when calling a plumber during the Covid-19 pandemic

You may be wondering if it is safe to call your local plumber due to COVID-19 and the answer is – yes!

Leaks and broken pipes are not going to wait due to a pandemic. With everyone working from home and kids out of school the house becomes crowded, so when plumbing issues occur you may be asking if it is a good idea to add more people into your home. Plumb doctor has remained fully operational and is taking the necessary steps to follow safety guidelines of social distancing and cleanliness. You should feel at ease calling Plumb Doctor out to take care of your plumbing needs as safety is our priority and we are taking every precaution to keep our team and our community safe.

When you call to schedule your appointment for your plumbing needs, we will ask if anyone has been sick in the home. If someone has been sick in the home or currently is, we will work with you to decide what the best and most safe option is to resolve your plumbing issue. We do this to protect you, the customer, and our technicians. Plumb Doctor understands these times are scary and uncertain and we will do whatever we can to assure all safety measures are being met.

Some other ways Plumb Doctor takes precautions are:

  • Wearing masks      

  • Maintaining social distancing   

  • Frequent hand sanitizing and hand washing

  • Options for contactless payment

The very best thing you can do during this time is to try to prevent plumbing issues!

Remember to:

  • Turn off the hot water system when leaving for extended periods of time.

  • Open the drains on the water heater twice a year to remove sediment.

  •  Check the caulk line on walls around tubs and showers regularly.

  • Inspect and test toilets for leaks annually.

  • Run your water at full pressure when using the garbage disposal.

What NOT to do:

  • Put disposable diapers into the toilet. 

  • Dispose of baby wipes in the toilet – ‘flushable’ or not. 

  • Use ‘flushable’ wand-type toilet bowl cleaners – they contain small plastic parts which can become lodged in the trap.

  • Keep wastebaskets under the sink.  Bumping drainpipes can cause leaks. 

  • Dispose of feminine hygiene products in the toilet. 

  • Pour fats or cooking oils into your sink drain.

Even taking all precautions, there are times when you may have a plumbing problem and you need to get a plumber to your home. If this occurs, know that you can trust Plumb Doctor to take your health and safety seriously. To schedule an appointment, call 317-306-9343 or schedule online here.